How do I sign up for Neo Steam?
Signing up for the
Atlus Online portal automatically creates a Neo Steam account for you. Conveniently, you will be able to login to the game with the same I.D. and password you use on the portal.
I can’t log in to the game, even though I can log into Atlus Online. What do I do?
Log into Atlus Online, select "Account" and input additional details such as Forum Name, First Name, and Last Name etc. This information is required to play Neo Steam.
I entered in a Promo Code. Where do I go to get the item?
After successfully entering in a Promo Code, log into the game, and check your Warehouse to retrieve the item(s).
What is Atlus Online, and what is its relationship to Neo Steam?
Atlus Online refers to both the new online division and the game portal, which is dedicated to providing a community-driven, quality content-focused entertainment hub with an emphasis on online games and anime. Neo Steam is the first title to be featured on the portal and will be one of the many digital entertainment content offerings on the site.
Where can I download the client?
Check out the
downloads page and choose a link that is within your region.
What Operating Systems are supported by Neo Steam: The Shattered Continent?
At this time, we only support Windows Operating Systems (Win98 and up).
Is the Atlus Online version the same as Gamigo’s? Gamenetworks’? How will it be different?
Atlus Online’s version of Neo Steam is completely separate from both Gamigo’s and Gamenetworks’, and it is for that reason that it was given the subtitle “The Shattered Continent.” Gamenetworks serviced the original global server which is now closed, and Gamigo will be strictly offering their version to European territories.
If I live in _____, will I be able to play Neo Steam?
Atlus Online’s version of Neo Steam will be available to North America, South America, and other territories outside of Europe.
These are the countries that will not be able to connect to "Neo Steam: The Shattered Continent":
- Korea
- Japan
- Taiwan
- Hong Kong
- Macau
- All countries within the European Union *
- Turkey
- Switzerland
* The European Union is composed of 27 independent sovereign states which are known as member states: Austria, Belgium, Bulgaria, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom.
These are the websites for Neo Steam for the different areas listed above:
Do I need to pay for Neo Steam?
No. Players will not need to spend any money to enjoy the game’s content. They will, however, have the option of enhancing their gaming experience with a hybrid-subscription model that features tiered packages, as well as with micro-transaction purchases which will allow them to spend as much or as little as they wish.